Privacy policy

We deeply value the trust you place in us, which is why we adhere to the highest standards for secure transactions and protecting your privacy. Please review the following statement to understand how we collect and use your information.

Please note that our privacy policy may change at any time without prior notice. To stay informed of any updates, we recommend reviewing this policy periodically.

By accessing this Website or mobile application, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree, please refrain from using or visiting our website.

By simply using the Website, you explicitly consent to our use and disclosure of your personal information as outlined in this Privacy Policy. This Privacy Policy is part of and governed by the Terms of Use.

 

Collection of Personal and Other Information

When you use our website, we collect and store the personal information you provide. Our primary aim is to deliver a secure, efficient, and personalized experience. This helps us offer services and features that meet your needs and customize our website to improve your experience. We gather personal information that we deem necessary for these purposes.

You can browse our website without revealing your identity or personal information. Once you provide your personal details, you are no longer anonymous to us. We specify which fields are required and which are optional. You can choose not to provide certain information by not using specific services or features on our website. We may also track certain information about your behaviour on our site, such as the URLs you visit, your browser type, and your IP address. This data helps us conduct internal research on user demographics, interests, and behaviour to better understand and serve our users. This information is analysed in an aggregated form.

We use cookies—small files placed on your hard drive—to analyse web page flow, measure promotional effectiveness, and ensure trust and safety. Cookies enable certain features and allow you to stay logged in for longer periods. Most cookies are session cookies, which are automatically deleted at the end of your session. You can decline cookies through your browser settings, but this may limit your ability to use certain features and require more frequent logins. You may also encounter cookies from third parties, which we do not control.

If you make a purchase on our website, we collect information about your buying behaviour and additional details such as billing address and payment information. If you post messages on our boards or leave feedback, we collect that information to resolve disputes, provide support, and troubleshoot issues as permitted by law. We also retain correspondence from you or others regarding your activities on our site in a file specific to you.

When you create a free account, we collect personally identifiable information like your email address, name, phone number, and payment details. While browsing certain sections of our website does not require registration, activities such as placing an order do. We use your contact information to send you offers based on your previous orders and interests.

Use of Personal Information

We use personal information to provide requested services and may use it for marketing purposes with you opt-out option. Your information helps us resolve disputes, troubleshoot problems, enhance service safety, collect payments, measure consumer interest, and customize your experience. We may also use your data to detect and prevent fraud, enforce terms, and fulfil other purposes described at the time of collection.

With your consent, we access SMS, contacts, location, and device information, which may be shared with our affiliates. If consent is withdrawn, we will stop collecting such data but retain it for internal purposes to improve our services.

We analyse demographic and profile data about user activity on our website to improve our offerings. We use your IP address for server diagnostics and broad demographic information. Occasionally, we may ask you to complete optional surveys to tailor your website experience based on your preferences.

Sharing of Personal Information

We may share personal information with our affiliates, who may market to you unless you opt-out. We may disclose your information to third parties to provide services, comply with legal obligations, enforce agreements, facilitate marketing, or prevent and investigate illegal activities. We do not share your personal information with third parties for their marketing purposes without your explicit consent.

We may also disclose personal information when required by law, to respond to legal processes, or to protect the rights and safety of our users and the public. If we merge with or are acquired by another business entity, your personal information will be handled according to this privacy policy by the new entity.

Your Consent

By using the website and providing your information, you consent to the collection and use of your information as described in this Privacy Policy, including sharing as outlined. If we update our privacy policy, we will post changes on this page, so you are always aware of how we collect, use, and disclose your information.