Terms & Condition
Whipped, a registered brand of Digital Fine Fast Brands Pvt. Ltd., requires that you agree to our terms and conditions when visiting our website or making a purchase. These terms are subject to change at our discretion.
General Conditions
You are prohibited from using our products for any unlawful or unauthorized purposes that breach the laws of your region. The reproduction, copying, or resale of our products, along with our marketing materials, content, images, videos, or packaging, is strictly forbidden. We reserve the right to cancel orders at our discretion, which could arise from limited stock, logistical constraints in your area, or payment issues flagged by our payment providers. You are responsible for providing accurate, complete, and up-to-date account and purchase information for any transactions made in our store.
Distribution & Retail Policy
At Whipped, we are committed to maintaining the integrity of our brand, ensuring consistent quality, and delivering an authentic customer experience. To achieve this, we follow a strictly controlled distribution model.
Unauthorised Resale Prohibited: Products purchased from Whipped, whether online or offline, are intended for personal use only. Any individual or entity found reselling our products without prior written authorization from us will be in violation of this policy.
Authorised Sales Channels Only: Whipped products are sold exclusively through our official website and select authorised retail partners. These partners have been carefully chosen and trained to represent our brand values, ensure product authenticity, and provide a premium customer experience.
No Third-Party Resale Rights: Customers, distributors, or retailers who have not been formally appointed by Whipped are strictly prohibited from selling, listing, or distributing our products via online marketplaces (such as Amazon, Flipkart, etc.), retail outlets, or any other sales platform.
We reserve the right to take legal action against any unauthorised resale or misuse of our brand, including but not limited to restricting future purchases, cancellation of existing orders, and pursuing claims for damages.
For any enquiries regarding partnership or authorised retail opportunities, please contact us at team@whipped.store.
Product Description & Material Disclosure Policy
At Whipped, we take pride in showcasing and promoting garments that celebrate India’s rich heritage of hand-spun, handwoven, and naturally dyed textiles. All product descriptions on our website are provided in good faith and are based on information shared by our sourcing partners and vendors.
While we make every reasonable effort to verify the authenticity of the materials and processes described, Whipped does not manufacture these fabrics in-house and relies on third-party suppliers for procurement. As such, we cannot independently guarantee the accuracy of claims related to hand-spinning, handweaving, or natural dyeing.
Limitation of Liability: In the event that any information regarding the textile origin, method of production, or dyeing process is later found to be inaccurate or misleading, Whipped shall not be held liable for any damages, claims, or losses arising therefrom. Customers acknowledge this limitation upon making a purchase.
We remain committed to transparency and will always strive to work with vendors who align with our values of craftsmanship, authenticity, and sustainability.
Brand Usage & Trademark Policy
Whipped is a registered brand owned and operated by Digital Fine Fast Brands Private Limited. All brand names, logos, product designs, and associated visual elements are the intellectual property of the company and are protected under applicable trademark and copyright laws.
Unauthorised Use Prohibited:
No individual, business, or third party is permitted to use the Whipped name, logo, likeness, or brand identity for the purpose of manufacturing, marketing, or selling any products—including but not limited to toys, accessories, hangers, apparel, or merchandise—without prior written approval from the company.
Trademark Protection – "Kimono Shirts" (Class 35):
We hold an active trademark for the term “Kimono Shirts” under Class 35, covering retail and marketing services. Any unauthorised use of this term in commercial or promotional contexts, including online listings, advertisements, or retail materials, is a violation of our trademark rights and will be subject to legal enforcement. Any unauthorised merchandising, imitation, or misuse of the Whipped brand or its trademarks will be considered infringement and may lead to legal action.
Pricing
We take great care in setting our product prices and rarely adjust them. However, we reserve the right to revise pricing or discontinue products at any time. Updated prices will be clearly shown on the website, and discontinued items may be removed from view.
Order Acceptance & Cancellation Policy
While we strive to fulfill every order placed on our website, Whipped reserves the right to accept or decline any order at our sole discretion, without providing a specific reason.
In certain cases, we may choose not to process or fulfill an order due to unforeseen circumstances, stock availability, pricing errors, suspected fraud, or internal policy decisions. If an order is cancelled by us after payment has been made, the customer will be notified and a full refund will be issued.
This policy helps us maintain the integrity, quality, and operational efficiency of our brand.
Delivery and Shipping
We provide shipping to most locations across India. A nominal fee may apply for the service for rejected COD orders, which may also result in restrictions on future purchases. Where applicable, you will receive an email confirmation for your order, along with tracking details available on our website. Please note that delivery times can be influenced by external factors and are not guaranteed.
Re-shipment Policy for Undelivered Orders (RTO & Failed Deliveries)
At Whipped, we make every effort to ensure smooth and timely delivery of all orders. However, in cases where an order is returned to origin (RTO) due to an unsuccessful delivery attempt—such as customer unavailability, refusal to accept, or incorrect address—we offer the option to re-ship the order under the following terms:
- Cash on Delivery (COD) Orders:
If a COD order is returned due to a failed delivery attempt, we can re-ship the order upon request. However, the customer must convert the order to prepaid and pay the full order value in advance. Only after receiving the payment will a second delivery attempt be made. - Prepaid Orders:
If a prepaid order is returned undelivered, we can re-ship the order upon request. However, in such cases, an additional delivery fee will apply for the second shipment. This charge must be paid by the customer before re-dispatch.
We are not liable for any refunds if an order is lost or delivered to an incorrect address due to inaccurate information provided by the customer. Additionally, we are not obligated to provide proof of misdelivery in such cases.
These steps help us ensure accountability in delivery and reduce the operational costs associated with failed shipments.
For re-shipment requests or support, please contact us at team@whipped.store.
Warranty, Cancellations, Refunds & Returns
Each of our limited and exclusive pieces is handcrafted on order, which means we do not accept returns or cancellations. However, we do offer a one-time free size exchange for orders within India. This size exchange policy does not apply to international orders. For any size or product-related questions, our customer care team is always happy to assist you.
Third-party websites
Our site may feature links to third-party platforms like Instagram, Twitter, or Facebook, which operate independently from us. We encourage you to carefully review their terms and policies before engaging with them.
Indemnification
By using our services, you agree to indemnify and hold Digital Fine Fast Brands Pvt. Ltd., along with our affiliates, employees, and suppliers, harmless from any claims or demands, including reasonable legal fees.
Governing Law
These Terms of Service will be governed by and interpreted according to the laws of India.
Payments
Your payment credentials are never stored on our servers. Credit card and authorization services are provided by third-party payment gateways and banks, which adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort by brands such as Visa, MasterCard, American Express, and Discover.
Third-Party Services
We do not store your payment details on our servers. Credit card transactions and authorizations are handled by third-party payment gateways and banks that comply with PCI-DSS standards, which are set by the PCI Security Standards Council—a collaboration between major brands like Visa, MasterCard, American Express, and Discover.
Cookies and Local Storage
We use cookies on certain pages of our website to analyse page flow, measure promotional effectiveness, and enhance trust and safety. Cookies are small files stored on your hard drive that help us provide our services. Some features are only available with cookies, and they also allow you to stay logged in for longer periods. Cookies can also help us tailor information to your interests. Most cookies are "session cookies," which are automatically deleted at the end of your session. You can choose to decline cookies through your browser settings, but this may limit your ability to use certain features and require you to log in more frequently. Additionally, you might encounter cookies or similar technologies from third parties on some pages of our website, and we do not control their use.
Grievance Officer
By Post:
Villa 55, Urban Greens
Sarjapur road, Bangalore
India – 562125
By Mobile Number:
+(+91)-6361600167
By email: